Teamspring Is Oberman Law Firm’s Reliable Outsourced IT Department
Oberman Law Firm is a rapidly growing legal team that operates across the country and offers a range of different legal services. They are in the process of moving into new markets and expanding their already extensive suite of services.
With two locations, and a hybrid remote and on-site staff of fifteen attorneys and administrative personnel, Oberman Law Firm relies heavily on its IT environment to stay productive.
That’s why they’ve chosen to work with Teamspring.
Teamspring Doesn’t Waste Oberman Law Firm’s Time
“We have several remote attorneys, so we may have issues with them losing a connection,” says Macy Cope, Office Administrator, Oberman Law Firm. “Teamspring gets back to us so quickly.”
One of the most valuable aspects of the service Teamspring provides to Oberman Law Firm is the consistent, reliable quality of their support. Whenever they need to get in touch with Teamspring, Oberman Law Firm’s staff knows they can.
“They always answer the phone and take care of everything when we need it,” says Macy.
In the rare case where an Oberman Law Firm staff member needs help with something, they can rely on Teamspring’s comprehensive support system, allowing them to log a ticket or pick up a phone and get a near-immediate solution to their problem.
Thanks To Teamspring, Managing Remote Workers Is Seamless For Oberman Law Firm
IT resources have never been as important as they are now during the COVID-19 pandemic. In order for organizations to stay connected and productive while working remotely, they need the right technologies and processes in place.
Unfortunately, due to how quickly the pandemic developed, many businesses were unable to prepare for the shift to a remote work setting. Doing so would have required careful planning, methodical execution of new processes, and expert implementation of new technologies.
“There are so many time-sensitive things that go along with being in the law industry, so it is good to know that Teamspring is very conscious and takes it very seriously,” says Macy.
Oberman Law Firm manages a number of remote attorneys and staff members. In order to stay productive and meet their deadlines, their IT systems have to be responsive and well-maintained. Teamspring ensures every one of Oberman Law Firm’s remote employees has what they need to do their work.
Teamspring Helps Oberman Law Firm With All Things IT
In addition to solving Oberman Law Firm’s daily, minor IT issues, Teamspring is always a source of guidance for long-term IT planning. Whether it’s budgeting for an upgrade or considering how new technology can help them meet a business need, Teamspring’s expertise is an invaluable resource to Oberman Law Firm.
“Outside guidance is a really important thing that Teamspring provides for us,” says Macy. “They are great to work with and they do a great job,” says Macy.